MY COMPANY LOGO
EXECUTIVE
SUMMARY
As a part of
academic requirement and completion of Diploma program, I have been assigned
to complete internship report on “Recruitment and Selection process of Naza
Motor Trading Sdn Bhd.” under the guidance of Ms. Aida Suraya.“Recruitment and
Selection process” is a segment of human resource process. I have tried my best
to go through their Recruitment and Selection process within little tenure of 2
months.The report starts with a general introduction “Naza Motor Trading” As
well as its purpose,scope and limitation. Then this report proceeds onto the
preliminary talk about “Naza Motor Trading.” Naza Motor Tading is one of the
most company in the automobile sector in Malaysia. First, I have already given
a notes by my supervisor as a reference about recruitment process flow in
manpower planning unit at Naza Motor Trading (Corporate Human Capital Division
Department). My supervisor explained very clearly to me about that process
because that process very important in recruitment.
In recruitment process flow, managerial level in
other company at Naza Motor Trading must sent to CHCD (Corporate Human Capital
Division) a complete of employee requisition control number such as employee
requisition form, must attached current and updated organization chart and also
must attached job description.
Then, CHCD shorlisted candidates, interview
session. After that, the managerial above selected candidate profile summary. CHCD
also must do a proposal salary remuneration package. Then , CHCD hired via call
candidate and prepared letter of appointment. After complete that process, CHCD
must give a copy to Payroll unit. Lastly, CHCD open a personal file for the new
employee based on the job grade.
DESCRIPTION
OF THE COMPANY
Background of
the company (Naza Motor Trading)
Naza Group of
Companiew, Malaysia’s largest and prestigious importer of luxury automobiles
was originally founded in 1975. As the main importer and distributor of
automotive brands such as Ferrari, Peugoet and Brabus but to name a few, Naza
has all but grown into one of today’s leading conglomeratesin in Malaysia.
Latching on the succes of its automobile business, it has since diversified
into a variety of prominent industries which includes property development,
motorbikes,hospitality, food & beverages, finance & insurance,
manufacturing, research & creative solutions, transportation &
logistics and agriculture. Our ambitions are still high as we are now ready to
set our sights on building a global presence. Leveraging on our diversity, we
continue to push the boundaries of our success by upping the mastering the
standards of excellence in each of our businesses in the respective industries.
We believe that building a global brand presence does not happen overnight, but
through small successive achievement aimed at creating recognition and respect.
With respect we can foster international relationships that can transcend
national borders and become and example of Malaysian branding and business
excellence, continuing our legacy of success.
INTERNSHIP
EXPERIENCE
During
internship period, I got many experience from my practical training at Naza
Motor Trading. I am a very lucky person because I have chosen for do internship
at the biggest company.
I am very enjoy
when doing this training because I have learnt and got experience in the real
world in this industry. First when I met all of the my collegues in my office,
I can felt that a peace environment in the office.
Other than that,
my supervisor ask me to be more confident when I communicate with surrounding.
Besides, I can tie the relationship between others. I also can learn the new
thing every day from them in this company.
Other than that,
I learnt how to handle candidates when their come for the interview session.
Many situation when I handled because the candidates have a different attitude.
Besides that, my
supervisor also teach me how to use the mail merged. She also give me a job to
draft a question for second interview based on my creativity.
I joined all the
meeting in recruitment . From that, I learn how their discuss and settle all
the problem in recruitment with professionalism. Besides that, I learn how to
sourcing candidates via Monster.com.
CONTRIBUTION TO COMPANY
My contribution
to the my company as a recruitment team, I sourcing the candidates via Monster.
Then, i should email all the candidates’s resume to the my supervisor for
selected the suitable candidates.
After that, my
supervisor will pass to me the resume of candidates which are suitable that
position to invite for interview. Besides that, I make a call for invite and
set date and time for interview. After make the call, I should also email them
the appointment of interview for candidates.
When candidates
come for the interview, i also handle them. I should give them a form to filled
up all the information before interview session. After give them a short time
to filled up the form, I should pass all the form and resume also inform to my
supervisor that the candidates have already for interniew in the interview room.
At the sometime,
my supervisor ask me to join that interview and I also should prepare some
question for candidates at the last interview session.
After interview,
in 2 weeks , the candidates can get the result whether they suitable or not for
that position. Sometime, the candidates must attend for the second interview.
My contribution
also in this company is prepare the letter of appointment. Then, my responsibility
also filing all the document. Other than that, i also must opened the file for
the new employees based on the job grade.
My supervisor
also give me a responsibility to prepare the letter of transfer and
redesignation of staff for 83 employees.
ASSESSMENT
OF INTERNSHIP
The first skill I
gained when I joined that company is a Communication skills. Every time my supervisor
ask me to be more confident in communicate and try to always speaking when
communicate with others. For example when I make a call to set interview appointment
with candidates.
I also
learn how to work well with others because in recruitment team, teamwork is a
very important thing when during any work. From that I learn teamwork skills
based on my friends in this team.
Other than that, initiative in work is very
important because we already know that our supervisor too busy with their work.
So, when she give a work, I should find my initiative to complete that work.
For example, my supervisor ask me to draft a question to candidate for second
interview. I should draft the question based on my creativity and show her
whether it is suitable or not.
As a Hr person, we know that we should relates
well to others. So, I should use the interpersonal skill very well.
Other than that, during my practical training.
I also learn many things and improve my computer skills. For example, my
supervisor teach me how to do a mail merged.
Besides that, friendly with others is very
important because as a hr. We should friendly with everyone we met.
INTERNSHIP
DAILY REPORT
STUDENT DAILY RECORD OF
LEARNING
STUDENT NAME: MAS ATIKAH BINTI MOHD
ZAIN
COMPANY NAME: NAZA MOTOR TRADING SDN
BHD
|
DATE: 13th OCTOBER 2014
(MONDAY)
WHAT
DID I MAINLY DO
-
Learn how to recruit
employee.
-
Meeting with the new
General Manager
Ø Introduce
ourselves (all the staff in CHCD) to him.
-
Open the file for the new
employees.
-
Filing all the
document (pending document).
-
Answering and
transfer the phone calls.
-
Make a call to set date and time
for interview for the Dealer Executive position.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
-
Telephone skills
·
I also need a write
all the information that I get in a form from their previous employer about
the candidates when I do a background check.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 14th OCTOBER 2014
(TUESDAY)
WHAT
DID I MAINLY DO
-
Learn about
recruitment process flow (Manpower Planning Unit).
-
Briefing about 2
Wheels Division.
·
NAZA Bikes
·
NAZA Premira
·
NAZA Prestige Bikes
·
NAZA Bikers Dream
·
Next Bike
-
Learn how to write an interview
appointment for any position.
-
Open the personal
files for the new employees.
-
Filing.
-
Learn how to manage
or handle when candidate come for interview.
·
Must give application form for
candidate to fill all the information.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Behave professionally
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
I must improve my
communication skill which is I must more confident when I communicate with
people at surrounding.
|
|
DATE: 15th OCTOBER 2014
(WEDNESDAY)
WHAT
DID I MAINLY DO
-
Open the perspnal
files for the new employees for NAZA Motor Trading and NAZA Wheels.
-
Meeting with General
Manager.
·
Discuss about problem in this
recruitment department.
·
To expose interns in meeting to
learn, get experience and know the problem that occurs in the field of human
resource (recruitment).
-
Learn how to make a call to
invite for interview.
·
Greeting.
·
Tell them that we get their
resume and already view their resume from where.
·
Tell them that we have an
available vacancy and ask them when are them free for interview.
·
Confirm their email address and
phone number.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Telephone skills
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 16th OCTOBER 2014
(THURSDAY)
WHAT
DID I MAINLY DO
-
Update personal files
for the employees
·
Promotion and relocation
·
Acceptance of resignation.
·
Transfer.
-
Open the personal
files for the new employees.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Time management.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
Focused on work.
|
|
DATE: 17th OCTOBER 2014 (FRIDAY)
WHAT
DID I MAINLY DO
-
Filing personal files
for employee resignation and update personal files.
-
Open personal files
for the new employee for NAZA Italia and NAZA Motor Trading.
-
Make a call the candidates for
offer internship.
-
Learn about offer
letter.
·
How to write offer letter.
·
Understand each content in offer
letter.
-
Transfer.
·
Change data the files that
employees who changed the company.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
-
Telephone skills
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Fast learner.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 20th OCTOBER 2014 (MONDAY)
WHAT
DID I MAINLY DO
-
Filing.
-
Meeting with Gneral
Manager.
·
Vacancy critical.
·
Emphasizes the principle of cooperation
in the group as a team member.
-
Create a list of the employees
who have already acceptance of resignation.
-
Update the personal
files.
-
Change the file who
are employees change in job grade.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Behave professionally
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
I must improve my
communication skill which is I must more confident when I communicate with
people at surrounding.
|
|
DATE: 21st OCTOBER 2014
(TUESDAY)
WHAT
DID I MAINLY DO
-
Learn how to do
checklist for new recruitment.
-
Filing
-
Call candidates to set interview
for company 2- Wheels.
-
Learn how to calculate the salary
based on the job grade.
-
Update the personal files.
-
Open personal file for the new
employees.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Telephone skills
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 22nd OCTOBER 2014
(WEDNESDAY)
WHAT
DID I MAINLY DO
-
Filing and update the files of
employees.
-
Open the personal
files for the new employees for Naza Motor Trading.
-
Learn how to write letter of
appointment for non- executive.
-
Write the letter of appointment
for new employees for Naza Wheels Sdn Bhd.
-
Learn how to do and understand
about proposed remuneration package candidates to be recruited.
-
Learn how to do the reference check.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Time management.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
Focused on work.
|
|
DATE: 24th OCTOBER 2014 (FRIDAY)
WHAT
DID I MAINLY DO
-
Filing.
-
Open the personal
file for the new employees.
-
Make a reference check.
·
Call their previous company to
know about their performance and attitude before we hired them.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
-
Telephone skills
·
I also need a write
all the information that I get in a form from their previous employer about
the candidates when I do a background check.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 27th OCTOBER 2014 (MONDAY)
WHAT
DID I MAINLY DO
-
Filing.
-
Open the personal files for the
new employees.
-
Learn about medical card.
-
Search candidates via
Monster for position Admin Assistant
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Behave professionally
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
I must improve my
communication skill which is I must more confident when I communicate with
people at surrounding.
|
|
DATE: 28th OCTOBER 2014
(TUESDAY)
WHAT
DID I MAINLY DO
-
Filing.
-
Open the personal
files.
-
Call candidates / employees to
collect offer letter
-
Email candidates to complete
their document.
·
For example: payslip, passport
size photo, photocopy of identity card and their certificate.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Telephone skills
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 29th OCTOBER 2014
(WEDNESDAY)
WHAT
DID I MAINLY DO
-
Filing
-
Call candidates to collect offer
letter.
-
Open the personal
files for the new employee.
-
Make a reference check.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Time management.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
Focused on work.
|
|
DATE: 30th OCTOBER 2014
(THURSDAY)
WHAT
DID I MAINLY DO
-
Filing.
-
Open the personal
files for the new employees.
-
Call candidates to collect offer
letter.
-
Make a reference
check.
-
Sourcing candidates
via Monster for Senior Account Executive and Admin Assistant.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
-
Telephone skills
·
I also need a write
all the information that I get in a form from their previous employer about
the candidates when I do a background check.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 31st OCTOBER 2014 (FRIDAY)
WHAT
DID I MAINLY DO
-
Filing.
-
Update the personal
files.
-
Open the personal file for the
new employee.
-
Go to IT department.
·
Ask them to do a access card for
a new one Senior Account Manager.
-
Understand about Key
Result Areas (KRA) and Key Performance Indicators (KPI) for Sales Executive.
-
Learn and understand about
exclusion list
·
Plastic / Cosmetic surgery or
treatment.
·
Dental treatment.
·
X-ray, Diagnosis.
·
Experimental procedures.
-
Make a call to set date and time
for interview as a Admin Assistant.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Behave professionally
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
I must improve my communication
skill which is I must more confident when I communicate with people at
surrounding.
|
|
DATE: 3rd NOVEMBER 2014 (MONDAY)
WHAT
DID I MAINLY DO
-
Call candidates to
collect offer letter.
-
Learn how to handle
about to get access card from IT.
-
Meeting.
-
Make a reference check.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Telephone skills
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 4th NOVEMBER 2014
(TUESDAY)
WHAT
DID I MAINLY DO
-
Make a reference
check.
-
Filing.
-
Open the personal
files for the new employee.
-
Make a call the candidates to set
date and time for interview.
-
Learn how to get student for
internship.
-
Update personal files.
-
Meeting with recruitment team.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Time management.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
Focused on work.
|
|
DATE: 5th NOVEMBER 2014
(WEDNESDAY)
WHAT
DID I MAINLY DO
-
Call candidates to
remind for interview appointment.
-
Filing
-
Open the personal file for the
new employees.
-
Filing all the
document (pending document).
-
Sourcing candidates via Monster
for position Receptionist.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
-
Telephone skills
·
I also need a write
all the information that I get in a form from their previous employer about
the candidates when I do a background check.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 6th NOVEMBER 2014 (THURSDAY)
WHAT
DID I MAINLY DO
-
Call candidates to
remind for interview.
-
Open the personal files for the
new employees.
-
Collect offer letter.
-
Prepare the personal
files for Naza Bikes for Audit.
-
Sourcing candidates via Monster
for Receptionist
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Behave professionally
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
I must improve my
communication skill which is I must more confident when I communicate with
people at surrounding.
|
|
DATE: 10th NOVEMBER 2014
(MONDAY)
WHAT
DID I MAINLY DO
-
Call candidates to
remind for interview.
-
Call candidates to
set appointment for interview.
-
Open the personal files for the
new employee.
-
Call candidates to collect offer
letter.
-
Send document.
-
Make a references check.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Telephone skills
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 11th NOVEMBER 2014
(TUESDAY)
WHAT
DID I MAINLY DO
-
Collect document.
-
Open the personal
files for the new employees.
-
Prepare offer letter for the new
employees.
-
Filing.
-
Create a list of the employees
who have already acceptance of resignation.
-
Make a reference check.
-
Call candidates to complete their
document for practical training.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Time management.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
Focused on work.
|
|
DATE: 12th NOVEMBER 2014
(WEDNESDAY)
WHAT
DID I MAINLY DO
-
Updated personal
files.
-
Learn how to do mail
merged.
-
Filing.
-
Make a reference check.
-
Open personal file for the new
employees.
-
Emails to candidate for complete
their document.
-
Use mail merged to write letter
of redesignation of employees.
-
Send document to MR Ramesh.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Telephone skills
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 13th NOVEMBER 2014
(THURSDAY)
WHAT
DID I MAINLY DO
-
Open personal file
for the new employee.
-
Filing.
-
Call candidates to
set interview appointment for receptionist position.
-
Email candidates for interview
appointment.
-
Sourcing candidate via Monster
for Admin Assistant.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Time management.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
Focused on work.
|
|
DATE: 14th NOVEMBER 2014
(FRIDAY)
WHAT
DID I MAINLY DO
-
Open personal file
for the new employee for new Assistant Branch Manager Nza Motor Trading..
-
Learn how to give some
briefing for the new employees before they accepted the job.
-
Handle candidates for interview.
-
Joined interview
session for Admin Assistant position to learn interview skill.
-
Call candidate to set interview
appointment for Admin Assistant.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
-
Telephone skills
·
I also need a write
all the information that I get in a form from their previous employer about
the candidates when I do a background check.
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WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
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WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
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DATE: 17th NOVEMBER 2014 (MONDAY)
WHAT
DID I MAINLY DO
-
Open the personal files for the
new employees.
-
Prepare the letter of
redesignation and the letter of transfer and redesignation for the employees.
-
Call candidate to
remind for interview.
-
Email candidate to complete their
document
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WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
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|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Behave professionally
|
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WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
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WHAT
SHOULD / CAN I DO NEXT\
-
I must improve my
communication skill which is I must more confident when I communicate with
people at surrounding.
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DATE: 18th NOVEMBER 2014 (TUESDAY)
WHAT
DID I MAINLY DO
-
Do the reference
check for the new employees.
-
Call candidates to remind
for interview
-
Sourcing candidates via Monster
for position Dealer Manager.
-
Open personal files.
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|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Telephone skills
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
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|
DATE: 20th NOVEMBER 2014
(THURSDAY)
WHAT
DID I MAINLY DO
-
Call candidate to set
interview appointment for Admin.
-
Prepare letter of
redesignation and letter of transfer and redesignation staff.
-
Sourcing candidate for Admin
Assistant.
-
Learn how to write the letter of
acceptance of resignation with my superior.
-
Print out all the letter of
redesignation using a letter head..
-
Call candidates to set interview
appointment for Internal Audit Executive position.
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WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Time management.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
Focused on work.
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|
DATE: 21st NOVEMBER 2014
(FRIDAY)
WHAT
DID I MAINLY DO
-
Prepare the letter of
transfer and redesignation staff from PJ A and PJ B to PJ Sales.
-
Print out all the
letter (24 employees).
-
Make a reference check.
-
Open personal files for the new
employees.
-
Prepare letter and
acknowledgement to send to Mr. Ramesh for redesignation staff (Branch JB and
Klang).
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|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Telephone skills
.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
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|
DATE: 24th NOVEMBER 2014
(MONDAY)
WHAT
DID I MAINLY DO
-
Open personal files
for the new employees.
-
Do the reference check for Sales
Executive.
-
Prepare the letter
and acknowledgement for transfer and redesignation, also the letter of redeesignation
for Branch Juru, Langkawi, PJ and Kg Baru.
-
Send document to Mr. Ramesh
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|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Time management.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
Focused on work.
|
|
DATE: 25th NOVEMBER 2014
(TUESDAY)
WHAT
DID I MAINLY DO
-
Open the personal
files for the new employees.
-
Create a list of the
employees who have already acceptance of resignation (BOX 26).
-
Prepare letter and send to
another department (Confirmation letter).
-
Joined two interview
for Admin Assistant position.
-
Scanned documents.
-
Send letter of acceptance of
resignation at counter Receptionist for courier.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
-
Telephone skills
·
I also need a write
all the information that I get in a form from their previous employer about
the candidates when I do a background check.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 26th NOVEMBER 2014 (WEDNESDAY)
WHAT
DID I MAINLY DO
-
Filing document.
-
Send document to Account
Department.
-
Open personal file
for the new employees.
-
Send and collect
document.
-
Prepare the letter of
redesignation.
-
Updated files.
-
Send document to Mr. Ramesh to
get signature from him.
-
Prepare confirmation letter.
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|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Behave professionally
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
I must improve my
communication skill which is I must more confident when I communicate with
people at surrounding.
|
|
DATE: 27th NOVEMBER 2014
(THURSDAY)
WHAT
DID I MAINLY DO
-
Filing.
-
Prepare documents to
send to Mr. Ramesh.
-
Prepare acknowledgement.
-
Update files.
-
Call candidate to complete their
document.
-
Email candidate.
-
Make a reference check.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Telephone skills
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 28th NOVEMBER 2014
(FRIDAY)
WHAT
DID I MAINLY DO
-
Update personal
files.
-
Call candidates to
set interview appointment for position Executive Internal Audit (15
Candidates).
-
Email to all candidates.
-
Update schedule interview for the
week ended 31 December 2014.
-
Send document to get signature
from Branch Manager.
-
Prepare acknowledgment about
confirmation staff.
-
Search and listing of all
university and college in Johor.
-
Sourcing candidates via Monster
for position Accountant.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Time management.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
Focused on work.
|
|
DATE: 1st DECEMBER 2014 (MONDAY)
WHAT
DID I MAINLY DO
-
List all the
university and college at JB.
-
Call all the university and
college area JB to inform them about walk – in interview.
-
Make a reference
check.
-
Send document to another
department.
-
Handle candidate for interview.
-
Prepare confirmation staff for
Naza Prestige Bikes.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Time management.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
Focused on work.
|
|
DATE: 2nd DECEMBER 2014
(TUESDAY)
WHAT
DID I MAINLY DO
-
Make a reference
check.
-
Prepare
acknowledgement for acceptance of resignation, extension of probationary
period and confirmation staff.
-
Joined interview session for
Executive Internal Auditor position (3 candidates).
-
Filing.
-
Draft question for written tests
for Executive Internal Auditor.
-
Call candidates to set
appointment for second interview for Executive Internal Auditor.
-
Send and collect document.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
-
Telephone skills
·
I also need a write
all the information that I get in a form from their previous employer about
the candidates when I do a background check.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 3rd DECEMBER 2014 (WEDNESDAY)
WHAT
DID I MAINLY DO
-
Call candidates to
remind for interview.
-
Call candidates to set interview
appointment.
-
Email to all the
candidates for second interview appointment for Executive Internal Auditor.
-
Filing the resume
internship..
-
Open personal files for the new
employee.
-
Collect document for confirmation
staff.
-
Call candidates to set interview
for Assistant Central Stock Department.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Communication skills
Ø I
learn how to communicate with colleagues and people at surrounding.
Ø Must
interact with others in a high confident level as a HR person.
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Behave professionally
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
I must improve my
communication skill which is I must more confident when I communicate with
people at surrounding.
|
|
DATE: 4th DECEMBER 2014
(THURSDAY)
WHAT
DID I MAINLY DO
-
Send document to IT
Department and Naza Italia.
-
Collect document.
-
Call candidates to set interview
appointment.
-
Email candidate for interview
appointment.
-
Call candidate to complete their
document.
-
Filing and update personal files.
-
Handle candidates for interview
Admin Assistant for company Wood Vision.
-
Open personal file for the new
employees.
-
Prepare all the document and form
for candidates.
-
Handle for email activation for
the new staff.
-
Call and email candidate to
complete their document.
-
Make a reference check.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
-
Telephone skills
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Learn to do my job, and do it
well.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
|
|
DATE: 5th DECEMBER 2014 (FRIDAY)
WHAT
DID I MAINLY DO
-
Majlis Bacaan Yasin.
-
Handle candidate for
interview (Assistant- Central Stock).
-
Prepare letter for confirmation
staff for Naza Motor Trading and Next Bike.
-
Open personal file for the new
employees.
-
Call candidate to remind for
interview.
-
Send document to Sales
Department.
-
Make a reference check.
-
Filing.
-
Update personal file.
-
Make a phone call to ask for
industrial training.
|
|
WHAT
KNOWLEDGE AND SKILLS DID I USE AND WORK ON
|
|
WHAT DID I DO WELL (WHY DO YOU SAY SO)
-
Time management.
|
|
WHAT
DID I DO THAT I WAS NOT TOO HAPPY WITH
(WHY DO YOU SAY SO)
|
|
WHAT
SHOULD / CAN I DO NEXT\
-
Focused on work.
|
|
CHAPTER 7 : REALITY OF
INTERNSHIP
The reality of
internship, I can learn the new things with the real estate which are I should
have manage my time and punctuality on my work because that time is very
important when we work. If we arrive and late come to punch early morning, our
salary will be deduct just because we late on work just two or three minutes.
Other than that,
in reality. As a Hr person,all the information and work which are I do, I
should keep in private and confidential because the detail informations all the
employees only HR department keep that data. So, it is always must keep in
private and confidential.
After that, when
I joined that meeting in recruitment team, I can learn how their settle it the
problem professionally.
When I joined the
interview session, I can see many characteristics of the candidates who are
come for the interview. For example, when the interviewer ask them for some
questions, they answered with confidently and some of them choose to prefer
only a smile and don’t answer that question because they don’t have confident
level to answer it.
In reality also,
i am very happy when i get the allowances because it is the first time I got my
income from my work.
Besides that, as
a Hr person, I must very carefully when I doing to keep in data of employees,
open the personal files or prepare the letter because every single word that I
type must follow the right detail. For example, their name, number of employees
and etc.
CHAPTER 8 : CONCLUTION
The conclusion
is practical training is very important to the student like me to learn the new
things in the real world of work because from that, I can got many experiences
during my internship with my company.
I also very
proud because I can do my practical training in the one of the biggest company in Malaysia like Naza Motor
Trading Sdn Bhd. When I do the practical, I can imagine how work will I do
after I finished my study in the future, From that, I learn and take many
knowledge and also gained many skills from my supervisor.
Other than that,
in Hr, I must high confident level in myself because as a hr person, we should
relates well others. My supervisor also give me a spirit everytime because she
wants me be more confident when communicate with others in speaking.
At Naza, I also
learn about how they work in the good team. They do the work like they are
family. Help each others and caring.
The experience
and knowledge that I gained at Naza Motor Trading when I do my practical
training never I forgot and got from other place.
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